Wegokart - Terms & Conditions.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Wegokart App unless otherwise defined in this Privacy Policy.

Privacy Policy

Your privacy is critically important to us. It is Wegokart Trade private limited policy to respect your privacy regarding any information we may collect while operating our website, devices, services, and applications (WEGOKART). We respect your privacy and are committed to protecting personally identifiable information you as a visitor or user or customer to WEGOKART (“User”) may provide us through wegokart We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on wegokart, how we use this information, and under what circumstances we may disclose the information to third parties. By using wegokart you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by us and updated accordingly. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Policy. You can choose not to provide certain information, but that may result in restrictive use of wegokart

This Privacy Policy, together with the Terms and conditions posted on our Website and Applications, set forth the general rules and policies governing your use of wegokart. Depending on your activities when visiting our website or Applications you may be required to agree to additional terms and conditions.

Security

We endeavor to protect the security of your Personal Information during transmission by using encryption protocols and software. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of Personal Information in our records. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security

Privacy Policy Changes

Although most changes are likely to be minor, Wegokart Trade private limited may change its Privacy Policy from time to time, and in Wegokart Trade private limited sole discretion. Wegokart Trade private limited encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Shipping Policy

Wegokart.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will try other government parcel services or refund the amount if not able to courier.

Orders are usually dispatched within 3 working days from the date of placing the order, dispatch time may be between 5 to 7 working days.Most orders are delivered within 7 to 8 working days

How the delivery charge is calculated for multiple units?

We do not charge separately for shipping.

How long does it take for an order to arrive?

Orders are usually dispatched within 3 working days from the date of placing the order but due to situation like COVID Pandemic restrictions it might get delayed. As most of the wegokart products are hand made thus some times the dispatch time may be between 5 to 7 working days. Most orders are delivered within 7 to 8 working days but due to the situation like COVID Pandemic restrictions it might take 10-20 days for an order to arrive at your doorstep. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9094204040 or email us at wegokartlive@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Cancellation & Return Policy

Wegokart believes in helping its customers as far as possible and has therefore a liberal cancellation policy.

How do I cancel an order on Wegokart

If unfortunately, you have to cancel an order, please do so within 10 hours of placing the order by mailing us at wegokartlive@gmail.com with "cancellation" as subject title For outright cancellations by you: - If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped:

Refund Policy

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order. Although we try to deliver best products from our end so that you can get best value for your money still if you did not like our products or our products did not keep up to your expectations you may return them within 10 days from the date you received your ordered product.

Once we received your return parcel within 2 working days you will get your refund amount in your bank account

Return & Exchange Policy

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9094204040 or email us at wegokartlive@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back. Although we try to deliver best products from our end so that you can get best value for your money still if you did not like our products or our products did not keep up to your expectations you may exchange them with in 10 days from the date you received your ordered product. You can request exchange on the above mentioned contact details.

Apart from condition reserved herein above, the following products shall not be eligible for return

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact Us at the details given on App page.